Medical Affairs

Request for Medical Science-Related information

The ANZ Medical Affairs Organisation is committed to high-quality scientific engagement with the healthcare community.

Team members support both Alcon’s vision care and surgical franchises for the entire lifecycle of a medical device, with a larger focus on post-market activities.

The prime goal of the ANZ Medical Affairs team is to develop and disseminate up-to-date scientific and medical information relevant to Alcon technologies and products. Our team works on post-marketing clinical trials or AITs, develops relationships with eye care providers, healthcare providers, and researchers.

To submit a question or a request that is related to ophthalmic or optometric medical science, laboratory or clinical data, or medical device technologies, please contact us at the relevant e-mail and telephone numbers as follows:

If your request is specific to information on an Alcon product, please email Alcon ANZ Medical Information.

If your request is related to a product complaint or medical safety issue (like an adverse event), please direct your request directly to:
Alcon ANZ Medical Complaints.
or
In New Zealand – for Surgical Customer Service 0800 809 189 and Vision Care Customer Service 0800 939 999.

For all other medical affairs enquiries, please contact Alcon ANZ Medical Affairs.

This site is intended for Australian and New Zealand eye care and health care professionals only. Request from eye care and healthcare professionals practicing outside of Australia and New Zealand should be directed to the local Alcon affiliate.